It is known that as many as 80% of errors are made as a result poor human factors such as breakdowns in communication, the inability to reflect or poor situation awareness. DeNTS is a new assessment tool for rating the non-technical skills of dentists and is the first of its kind. This course will teach delegates how good non-technical skills can improve clinical performance and patient management. Participants will be able to practice rating these skills using the new DeNTS taxonomy and will be calibrated to use DeNTS.

Target Audience

Dentists who are involved in clinical training activities, dentists who are working in teams with other dentists and dentists who are interested in ways to improve their non-technical skills.

Learning Style

Didactic lectures, videos as examples, problem-solving, discussion, reflection, VEVOX polling

Aims & Objectives

1. To raise awareness of the importance of human factors and good technical skills in operative dentistry. 2. To demonstrate the relevance of good non-technical skills for patient safety. 3. To learn how to rate these cognitive and social skills using a taxonomy of behaviours called DeNTS.

Learning Outcomes

After attending this one-day course, you will be able to: 1. Explain the relevance of human factors and the importance of non-technical skills for patient safety. (GDC Development Outcome A, B, D) 2. Describe the DeNTS assessment system for rating non-technical skills in operative dentistry. (GDC Development Outcome A, B, C) 3. Identify and rate these non-technical skills using the DeNTS taxonomy. (GDC Development Outcome A, C, D)

Course Fees:

Course Fee: £145.00
RCSEd Member/Fellow Course Fee: £125.00

Cancellation Policy

Please ensure you read our cancellation policy before booking. For our full terms and conditions regarding our cancellation policy, please view our Cancellation Policy which is available on the tab above.

Additional Information

Faculty: - Dr Sarah Manton, -Dr Alexandra Coleman

Frequently Asked Questions

What is RCSEd’s course cancellation policy?

What happens if RCSEd cancels a course I am booked on?
On occasion, RCSEd may need to cancel a course, for example if we are affected by an event out with our control or if it is not financially viable for us to deliver the course. If we do need to cancel, we will let you know as soon as possible and provide you with a full refund of course fees paid.

RCSEd shall incur no further liability (eg. travel or accommodation costs). You may wish to consider taking out appropriate travel insurance for any non-refundable costs you may incur when arranging to attend the course.

What happens if I need to cancel my place on a course I am booked?
If you cancel your place more than four weeks before the event date, you will incur an administration fee of 10% (or £50, whichever is greater) of the total course fee. NB: For course fees £250 and under, the cancellation fee is £30)

If you cancel your place less than four weeks before the course date, once the course has started, or you do not notify us, the total course fee will be charged, and no refund will be given.

Please also note that you cannot transfer your place on a Course to someone else. This is because many of our courses have a waiting list, and we have an obligation to honour this.

Can I cancel a course booking online?
NO, cancellations must be made directly with the education team by email (education@rcsed.ac.uk).
Can I transfer to another date for the same course?
YES, you can transfer to another date by contacting the Education section directly (education@rcsed.ac.uk). Please note that you can transfer only once and transfers can only be made if more than 4 weeks prior to the start of the course, without incurring additional costs. Should you cancel again, no refund shall be given.

Should you have any further questions, the Education Team can be contacted on 0131 527 1600 or by email to education@rcsed.ac.uk.

How do I book a place on an RCSEd course?

You can book a place for all our courses by visiting the RCSEd website, and selecting the course you wish to book. Please note that you will need to register with the website in order to book.

For some regional and international courses you will need to book directly with the centre. Please check individual courses for details.

You can also contact the Education Section by phone to book (0131 527 1600).

What payment methods do RCSEd accept?

Visa and MasterCard are accepted on the RCSEd website and over the phone to the education team.

All course bookings will receive a booking confirmation email: this email acts as your receipt.

Request an Invoice: If your course fees will be paid by a third party (eg trust, hospital, charitable fund) and they wish to be invoiced then they must provide us with an official purchase order. We are unable to process applications without this.

The purchase order should be submitted with the application form and can be emailed to education@rcsed.ac.uk. Please note that we can only invoice organisations and not individuals. Please check with your hospital or trust, as some may require you to pay yourself and then claim the money back.

Dental Non-Technical Skills (DeNTS) Masterclass. Increasing patient safety: how to assess the non-technical skills of dentists using DeNTS

Key Facts