Foundations of Fracture Fixation

Frequently Asked Questions

How do I contact the Education Section?

The Education Section is open Monday to Friday, 9am-5pm.  If you wish to contact a member of the team please see contact details below:

Education mailbox:  education@rcsed.ac.uk

Phone number:  0131 527 1600

Will I receive CPD?

All RCSEd educational activity is awarded CPD hours. Please see individual course for specific award.

Will I receive a Certificate?

YES, RCSEd Certificates of attendance are awarded for all educational courses and are available after attending the course. You will be able to access the certificate on your RCSEd account.    

What is RCSEd’s course cancellation policy?

• What happens if RCSEd cancels a course I am booked on?

  Occasionally, RCSEd may need to cancel a course due to unforeseen circumstances or if it is not financially viable to run. If this happens, we will notify you as soon as possible and issue a full refund of any course fees paid.

  Please note that RCSEd will not be liable for any additional costs such as travel or accommodation. We recommend arranging appropriate travel insurance to cover any non-refundable expenses.

• What happens if I need to cancel my place on a course I am booked?

  If you cancel within 48 hours of booking, you will receive a full (100%) refund.

  Cancellations made more than four weeks before the course date will be refunded, minus a 20% administration fee.

  If you cancel less than four weeks before the course date, after the course has started, or fail to notify us, the full course fee will be charged, and no refund will be given. However, if you have a valid reason and can provide supporting evidence, you may be eligible for an 80% refund, subject to approval.

  Please note that course places are non-transferable. Many of our courses have waiting lists, and we are committed to offering any available places to those on the list.

Should you have any further questions, the Education Team can be contacted on 0131 527 1600 or by email to education@rcsed.ac.uk.

• Can I cancel a course booking online?

        NO, cancellations must be made directly with the education team via phone or email. (Email:  education@rcsed.c.uk or phone 0131 527 1600)

• Can I transfer to another date for the same course?

        No – we do not offer the option to defer or transfer your place to a later date or an alternative course.

 

How do I book a place on an RCSEd course?

You can book a place for all our courses by visiting the RCSEd Website, https://www.rcsed.ac.uk/events-courses and selecting the course you wish to book.  Please note that you will need to register and create an account with the College of Surgeons in order to book.

Please be aware that creating an account is free and open to non-members.

For some regional and international courses, you will need to book directly with the centre.  Please check individual courses for details.

Can I reserve a place on a course before finalising the payment?

No, we do not reserve places on courses. Your place is confirmed only after payment and after receiving the confirmation email from the Courses & Events Team. 

What payment methods do RCSEd accept?

Visa and MasterCard are accepted on the RCSEd website.

All course bookings will receive a booking confirmation email:  this email acts as your receipt.

Request an Invoice:  If your course fees will be paid by a third party (eg trust, hospital, charitable fund) and they wish to be invoiced then they must provide us with an official purchase order.  We are unable to process applications without this.

The purchase order should be submitted with the application form and can be emailed to education@rcsed.ac.uk.  Please note that we can only invoice organisations and not individuals.  Please check with your hospital or trust, as some may require you to pay yourself and then claim the money back.

Do I receive a discount if I am a Member of RCSEd?

A 10% discount is applied to all educational courses and events organised directly through RCSEd, for Members, Fellows, Associates and Affiliates. Please select the required fee type at the time of registration.

Are you able to help me with my VISA application?

YES, RCSEd can provide you with a Visa support letter confirming the course details and fees paid by you.  This is only possible once you have booked your place on a course and RCSEd have received the full course fee.

If a course is fully booked what can I do? Is there a waiting list?

If a course appears full and you wish to be placed on a waiting list then please contact the education team directly by email education@rcsed.ac.uk or phone 0131 527 1600.

Do you provide lunch or refreshments?

YES, for all educational courses, refreshments are served throughout the day and lunch is provided if the duration is one day or more.